Privacy Policy

Account Creation When you create an account on our website, we collect certain personal information to provide you with access to our services and ensure a personalised experience. This privacy policy outlines how we handle and protect your data:

Information We Collect

  • Personal Information: This includes your name, contact number, email address, username, and password.
  • Profile Information: You may choose to provide additional information such as your date of birth, gender, and profile picture.
  • Communication Data: Any communications you send to us, including emails and messages, may be stored for record-keeping and support purposes.


How We Use Your Information

  • Account Management: Your personal information is used to create and manage your account, authenticate your identity, and provide access to our services.
  • Personalisation: We may use your information to tailor your experience on our website, recommend relevant content, and personalise your settings.
  • Communication: We may send you transactional emails, updates, and notifications related to your account or our services.

 

Data Security We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security assessments.

Data Retention We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. You may request the deletion of your account and associated data at any time.


Third-Party Services We rarely, but if we do use third-party services to facilitate account creation, authentication, and other functions. These services may have their own privacy policies governing the use of your information.


Your Rights You have the right to access, update, and delete your personal information. You may also request information about the data we hold about you and how it is used. Please contact us if you wish to exercise these rights or have any questions about our privacy practices.


Changes to This Policy We reserve the right to update this privacy policy at any time. Any changes will be communicated to you through our website or via email. By creating an account on our website, you consent to the collection, use, and storage of your personal information as described in this privacy policy. If you do not agree with these terms, please do not create an account or use our services.

Media If you upload images to the website, please refrain from uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Design Process Payment Policy

To initiate the design process with us at Design & Supply in an honourable direction, we require a partial payment to secure your job order with us. It’s important to understand that this partial payment is non-refundable and serves Design & Supply as a safeguard against changes in direction after work has begun. This policy is implemented to uphold fairness, prevent cancellations, and ensure that our creative efforts are valued, respected and duly compensated.

Email Privacy & Confidentiality Notice

Emails exchanged between Design & Supply and the recipient are intended to remain private and confidential. They may contain privileged information. If you receive an email in error, please promptly delete it from your system and notify us. You are prohibited from disclosing, copying, or using any part of the email if you are not the intended recipient. We are not liable for any unauthorized alterations to the email or attachments. Additionally, please note that our emails undergo virus scanning, but we accept no liability for any consequential damage resulting from emails containing computer viruses.