To initiate the design process with us at Design & Supply in an honourable direction, we require a partial payment to secure your job order with us. It’s important to understand that this partial payment is non-refundable and serves Design & Supply as a safeguard against changes in direction after work has begun. This policy is implemented to uphold fairness, prevent cancellations, and ensure that our creative efforts are valued, respected and duly compensated.
At Design & Supply, we strive to ensure customer satisfaction with every design and product we deliver. However, we understand that there may be instances where you may need to request a refund or return. Please review the following policy guidelines:
Please note that this policy is subject to change without prior notice. By placing an order with Design & Supply, you agree to adhere to the terms outlined in this refund and return policy. Thank you for choosing Design & Supply for your design and supply needs.
Emails exchanged between Design & Supply and the recipient are intended to remain private and confidential. They may contain privileged information. If you receive an email in error, please promptly delete it from your system and notify us. You are prohibited from disclosing, copying, or using any part of the email if you are not the intended recipient. We are not liable for any unauthorized alterations to the email or attachments. Additionally, please note that our emails undergo virus scanning, but we accept no liability for any consequential damage resulting from emails containing computer viruses.